Legal
Client Services Agreement
Last updated: September 2026
Overview
This agreement sets out the terms under which ARLT LTD (trading as ARLT DIGITAL), registered in Scotland under company no. SC900600, provides web design, software development, hosting, marketing and advertising services. By engaging our services you accept these terms.
Services and quotes
Each engagement is defined by a written quote or proposal that describes the scope, deliverables, build cost and any recurring monthly fees such as hosting and upkeep. Website and software builds start from £500 with hosting and upkeep from £45 per month. Managed marketing and advertising start from £100 per week, with a minimum commitment of two weeks. The “Full package” combines a build with marketing and advertising and is quoted on request.
Founding partner offer
For the first local partners across Scotland we may waive the build fee and retainer for an initial 60-day trial period. In exchange, we may feature the resulting work and a testimonial on our site and marketing materials, with your prior approval.
Fees and payment
One-off build fees are invoiced on agreed milestones. Monthly hosting, upkeep and marketing fees are invoiced in advance and are payable within 14 days. We reserve the right to suspend hosting or marketing activity where an invoice remains unpaid beyond 30 days.
Your responsibilities
You agree to provide the content, access and approvals needed for us to deliver the work in a timely way, to ensure any content you supply is lawful and does not infringe the rights of others, and to respond to reasonable review requests promptly.
Intellectual property
On full payment of the build fee, the intellectual property in the finished website or software transfers to you, excluding any third-party components licensed for reuse. Where hosting and upkeep are ongoing, we retain a licence to use the work to provide and maintain the service.
Limitation of liability
Services are provided under this Client Services Agreement and our liability is limited as set out in these Terms. To the fullest extent permitted by law, ARLT LTD's aggregate liability for any claim arising out of or in connection with the services is limited to the total fees paid by you for the relevant service in the 12 months preceding the claim. We are not liable for indirect or consequential losses.
Termination
Either party may end recurring services such as hosting, upkeep or marketing with 30 days' written notice. Build fees already paid are non-refundable for work substantially completed.
Governing law
These terms are governed by the laws of Scotland and any disputes are subject to the exclusive jurisdiction of the Scottish courts.
Contact
For any questions about this agreement, email info@arltdigital.com or call +44 7748 760392.